Presentation on Map Reviews Nearby

Flame Broiler in Upland

4.1 (82) 110 S Mountain Ave A, Upland, CA 91786, United States

Categories

Korean restaurant
Asian restaurant
Fast food restaurant
Health food restaurant
Takeout restaurant
Restaurant

Location on the map

Upland, San Bernardino County, California, US

Phone: +1 909-949-6881
Site: https://flamebroilerusa.com/loca...

Opening hours

Monday:10:30 AM–9 PM
Tuesday:10:30 AM–9 PM
Wednesday:10:30 AM–9 PM
Thursday:10:30 AM–9 PM
Friday:10:30 AM–9 PM
Saturday:11 AM–8 PM
Sunday:11 AM–8 PM

Edit info

Total reviews rating 4.1

82 Reviews for Flame Broiler 2024:

Review №1

2023-11-11 16:49:40

Have visited location numerous times picking up customer ordersOn the Northeast corner of Mountain Avenue and Eighth Street in UplandIn the Upland Village Shopping MallBusy locationCleanPleasant staffHavent tried any of their menu items so Im unable to give any recommendationsHowever, I may return on personal time someday

Review №2

2019-04-24 21:45:51

The service was good, the food was fresh and at good temperature. We ordered the chicken and beef bowl with white rice and vegetables. The dinning area was clean. The staff were friendly.

Review №3

2023-10-25 02:49:24

Great service. They are not stingy with the sauce like some location.

Review №4

2023-05-20 17:58:05

Food was FRESH and DELICIOUS! service was average, and you go there for great food at a good price not atmosphere.

Review №5

2017-10-14 19:41:12

Sooooo bad. Rice was wet and not fresh steamed. Veggies were sitting in a water vat, beef was also wet and not fresh. Everythings lukewarm. Other locations are way better and cook your food FRESH. Taking advantage of the area with substandard food service. Other areas this quality couldnt cut it. A flamebroilers representative from franchising should come taste to food compared to other locations. You guys giving 5 stars dont know what youre missing. Limp cabbage below

Review №6

2023-06-21 19:20:24

Cheap price. And way healthier food than McDonalds. I like it 😃😀

Review №7

2022-04-20 22:13:08

This is by far the worst flame broiler Ive been to. Ive given them a few opportunities realizing anyone can have a bad day. They ALWAYS disappoint! Today I ordered a chicken bowl with avocado. I specifically asked for extra crispy extra cooked chicken. It seemed pretty simple instructions; however, they botched it...again. My chicken was not well cooked. Some of it seemed raw in the center so I tossed it. I did not want to risk it. Im 100% convinced that they do not care to satisfy customers. It has happened before. The avocado was spoiled black with 70% dark brown/black spots everywhere. I tossed all of it out. The rice was the only thing that was fine. It was a ToGO order and did not have time to go back so Im out $12. With the previous bad customer service, I will NOT be going back!

Review №8

2020-07-24 21:54:28

Terrible service . Ordered a regular bowl and got one carrot one small piece of broccoli and asked for everything yet didn’t get any green onion . The guy before must have got my onion because they gave him two scoops. Service use to be better when there were different crew there . Sad not the same at all

Review №9

2017-09-30 19:33:03

My coworker turned me on to this place and I haven’t regretted it since. I could very well be categorized as a regular, so the quality food here is just that great! The staff’s amazing and incredibly friendly. I have been coming here for a little over a year and I have yet to have a bad experience. Highly recommended!

Review №10

2021-01-27 04:56:39

Extremely unhappy with the service! They no longer make the plates in front of you, so I guess they feel they dont have to fill the bowls up. The bowls was half full! It should be half the price. Totally ridiculous! I will not be purchasing from this establishment again.

Review №11

2018-09-03 22:52:51

Been here a few times and I have always had a good experience. However, today I felt rather rushed. Upon walking in I didnt even get a chance to figure out what I wanted. The girl seemed very rushed, and when asking a question she wasnt listening and just assumed what I was asking. I ask for more carrots and broccoli and I got one of each and she threw the bowl down causing three carrots to fall out. She forgot my avacado and assumed it was to go. Overall I dont like feeling rushed or pushed to get something. She was also more interested in her friends that came in. I will not be back to this location.

Review №12

2021-07-29 03:37:13

Very clean very neat does it look dirty like a lot of the other places around here do like Waba Grill thats a very dirty place in Pollo Loco in Claremont thats another very dirty play this is very very clean the staff is good theres no homeless in there but I havent seen any yet but its good

Review №13

2017-01-24 18:33:51

This place is reasonably priced and servers great food fast. The staff is also friendly. In and out in just a few minutes during lunch time and a great meal too. You gotta give it a try!

Review №14

2018-09-20 01:57:08

Absolutely love it here, Christina is awesome and this place is the bomb. They are always going the extra mile and love helping our schools and any group or organization that needs to raise funds. Good food too!!

Review №15

2023-02-14 01:53:07

Wish I could go back and ask for a refund. The portion of protein is not even 5 ounces.

Review №16

2018-01-29 21:22:39

Food delicious and healthy. Tofu options make it great! Place is always clean and the staff treats you like a friend. Do yourself favor.

Review №17

2017-09-16 04:53:26

Good fresh food, served by friendly employees. Simple menu makes it easy to order. The Magic Sauce is to die for. This may be the best buy in fast food!

Review №18

2020-07-15 20:27:29

Food was good, but if Im paying $8 for a bowl of rice and steak Im sure you could do better than half the bowl... I go to one other location regularly and they never skimp

Review №19

2020-08-06 19:58:44

Horrible service, took 15 minutes because the cashier was making small talk with the customer. Started taking my order, and then stopped me before I got to tell him I wanted a second bowl and started making small talk with the other customer who already paid and was on his way out.

Review №20

2018-04-09 01:39:17

I loveeee going here, I go at least 4 times a week .the food is wonderful & Christina is THE BEST. Great customer service amazing personality & beautiful. She definitely hooks me up

Review №21

2018-05-15 21:05:47

I usually do 50/50 as in dining in or takeout and never had a bad experience in- customer service, quality and portion size. Great place and staff

Review №22

2018-12-09 21:58:32

It is always a pleasure to eat there. My favorite part is the smile I get from employee Christina and the rest of the staff. Thank you guys for the wonderful food

Review №23

2018-08-04 05:35:50

I showed up about an hour before they closed and the staff was nice and everything. But once I was how I saw that the chicken was raw and not cooked throughly extremely disappointed this location is normally very good.

Review №24

2018-02-02 04:31:49

The chicken was very rubbery and not fully cooked. The workers were very unfriendly and not customer service appropriate. The vegetables were sitting in hot water and the vegetables did not look fresh. I do not recommend.

Review №25

2020-03-11 03:02:32

It was not very good they messed up my order twice. Ive been under before and Ive never had a problem this time I would strongly tell people not to go there.

Review №26

2018-02-28 04:20:07

Love flame broiler been going here for years but will not return to this location worker very un friendly, didnt use gloves while holding the inside of my plate with his fingers dont recommend this location. But do try flame broiler

Review №27

2019-11-06 02:55:36

The most healthy delicious food easy and fast. I ask for all veges instead of rice and the chicken. Dont forget that special sauce.

Review №28

2022-04-23 20:05:57

Good food. Good service. Clean. I previously left a poor review but its much better now.

Review №29

2022-05-10 17:19:00

This store always opens late and by the off chance theyre on time the rice will be hard and decide to close 20 minutes early

Review №30

2017-05-20 20:43:47

Id give it 10 stars, thats 5 more just for the awsome employee working the front, christana was very helpful and made us feel very comfortable. **********😋 Also give props to the cook

Review №31

2017-08-26 03:29:06

Over the phone order arrived in good time picked up food guy was chill brought it home ate it food was great going back to this spot again

Review №32

2018-10-11 02:37:32

The food is exactly what one would expect from a Flame Broiler or Waba Grill type of fast food place. This location I go to at least once a week because of the service!!!

Review №33

2019-01-28 17:39:02

Got some excellent food bowls. And u have option to have them dry or cook even more to ur liking.

Review №34

2019-11-04 21:50:38

Not bad! Very simple menu but it works. The hot sauce was key and its pretty good

Review №35

2020-09-06 04:03:53

I bought two bowls and the rice was uncooked. This place specializes in rice bowls, but cannot properly cook rice. Sad Sad

Review №36

2018-12-08 04:57:01

Food was fresh and hot .. the service was excellent the girl is always nice.

Review №37

2020-07-03 19:50:09

Food is delicious, serve was good and they were very friendly.

Review №38

2021-05-08 01:03:59

Undercooked rice and over cooked chicken and the worst customer service. I think 4 strikes is enough.

Review №39

2019-03-16 06:02:55

Very good food.. fresh and tasty! Fast and friendly!

Review №40

2018-12-19 23:13:25

So good! And props to the one lady serving and charging, she was outstanding

Review №41

2019-11-11 07:38:18

I was not to impressed with the beef. Food didnt have a lot of flavor

Review №42

2021-08-02 20:32:30

Good food and good people... cant say anything better than that

Review №43

2018-05-14 17:10:17

Food was good but they arent really that professional.

Review №44

2016-01-05 17:08:48

A nice quiet place to have lunch. Their rice bowls and plates are awesome!

Review №45

2017-05-17 22:16:08

The staff is great they always are so polite and kind this is my go to place.

Review №46

2019-03-04 20:55:04

I love the flame broiled taste of their chicken and beef bowl.

Review №47

2020-06-18 19:19:53

This place sucks!! Chicken was hard, no flavor. Never coming back!

Review №48

2020-04-06 01:09:56

The guy at the Front uses the same gloves to count money and then close the lids on the bowls of your food

Review №49

2021-07-02 04:11:25

Chicken tasted horrible I’ll never come back to this flame broiler ever again!!!

Review №50

2018-04-17 21:14:55

Premade food and staff doesnt know how to communicate.... I go to waba grill

Review №51

2019-04-03 00:37:50

Cashier is distracted by her child i have gone several times and have to wait on cashier tending to her child

Review №52

2015-08-02 23:51:53

Good tasting healthy food with friendly service.

Review №53

2017-08-24 22:44:17

Nice folks there. Good clean eating

Review №54

2022-01-19 15:41:00

I order brown rice and they gave me white rice

Review №55

2023-09-15 23:21:22

Helpful staff.

Review №56

2019-10-12 21:03:10

Very friendly service very clean no complaints

Review №57

2019-07-08 21:21:31

Great food and great customer service!

Review №58

2019-06-22 12:04:05

Very clean and the food is very good

Review №59

2019-04-29 01:25:43

Fast and great tasting food.

Review №60

2019-05-28 21:01:09

Great food, slow service

Review №61

2019-08-15 02:27:58

Chicken always dry and burned over cooked

Review №62

2018-01-11 01:50:28

Friendly staff and good food.

Review №63

2021-05-27 19:36:47

Tasty healthy dependable and quick.

Review №64

2018-07-28 02:10:39

As good aa any other flame broiler

Review №65

2018-05-22 00:04:41

I could eat there every day.

Review №66

2019-12-24 13:28:39

Nice service and nice food.

Review №67

2018-06-27 18:24:48

👌

Review №68

2017-06-17 02:48:58

Great customer service

Review №69

2019-08-07 14:59:12

Great place to eat

Review №70

2018-02-14 07:54:20

Favorite fast food

Review №71

2019-02-19 08:07:20

🍛🍚👍

Review №72

2017-01-01 14:35:29

Good

Review №73

2016-12-01 02:53:02

Fast and clean

Review №74

2019-06-21 02:48:56

Great food

Review №75

2015-12-11 16:26:26

Awesome

Review №76

2018-07-25 05:48:20

Quick service.

Review №77

2019-04-03 17:35:58

Review №78

2014-03-05 01:09:25

It was great

Review №79

2018-09-27 22:00:25

Super delicious

Review №80

2018-12-03 04:58:27

Nice place

Review №81

2017-02-19 02:53:47

Guilty pleasure

Review №82

2020-06-20 21:31:28

Its good 😎