i Shanghai Delight in San Ramon

The food is traditional Shanghai cuisine, with acceptable quality. However, the service left me disappointed, particularly when ordering takeout. Perhaps I had an unfortunate experience, as the person on the phone seemed impatient, rushing me to place my order quickly. They even declined more orders, giving the impression that they dont value takeout orders as much due to lower tips compared to dine-in. Id suggest the owner or those in charge to consider improving service quality, as its crucial for the success of small businesses. As an unsatisfied customer, I hope this feedback helps in making positive changes.

The food is not bad. I liked their Fremont store quite a lot. But the San Ramon one was just bad. Food quality was acceptable but not great. They had one server for the entire place. On top of that, the AC was broken. It was at least 85 degrees in there. Wont go back again. Not to mention the bill was almost 200 dollars for 4 adults. A bit overpriced even for San Ramon.

Came for the xiaolongbaos but ended up ordering more than we could consume. In general, everything was pretty authentic and the xlbs were unbelievably juicy. One thing I noticed, though. Food were served on regular plates/bowls/steamers but guests were giving plastic utensils and paper plates/bowls even for indoor diners. We all know that xiaolongbaos stick to paper so they break if not handled carefully on those cheap paper plates. Covid does NOT transmit via eating or food; if restaurant management is reading this review! Nothing can be transmitted using good porcelain washed in a dishwasher or by hand. Although the food is amazingly delicious and deserve 5-stars, Id hate to contibute to a lot more trash just for a few good buns.

Everything was a little sweet which is typical of Shanghai food. I liked the spicy pork noodle and the pan fried dumplings the most. Everything seems fresh and not too oily. You check what you want on a paper menu and the food comes out pretty quickly

I had the worst sweet and sour ribs ever today. As a traditional dish, any Shanghainese restaurant should be able to make it perfectly. However, the ribs were dry, tough and lacked the juicy tenderness. Instead of being properly prepared (stew with sugar and vinegar), they were deep-fried and covered in sauce. I even detected an unpleasant taste of the meat. This reflects poorly on the chef. I wouldnt be returning.

My go to xiao long bao place - i’ve tried soup dumplings all over the bay area and the taste cannot be beat! and for a great price. pan fried dumplings are also amazing. all the other shanghainese dishes are very authentic (as someone who has lived in shanghai for multiple years!)

Best xiaolongbao (XLB) soup dumplings in the bay area! Im saying this as someone who has ordered XLB in over 10 restaurants around the bay. Competitive with dumpling home in San Francisco for quality but much better value. Try the spicy ones for something more unique!

The food was not as expected the 3rd Star is for service and atmosphere

Good authentic, flavorful chinese food. Efficient service even when it was super busy. Previous restaurants in this location always went out of business, but this one looks like is a chain and is here to stay. A good variety of food, suitable for the young and older crowds. We’ll be back.

Ive been the restaurant in Fremont and I am so glad that they also have a location in San Ramon. The food is super delicious.