Japan Cafe Grill in Camarillo

Review №1

2018-09-01 01:46:20

Average chicken teriyaki. In most of the Japan Cafe I have been to, they freshly prepared the veggies as well as the chicken. Thats not the case here. Veggies was mushy.

Review №2

2021-11-27 02:50:46

Alive earwig in my foodBought lunch here for black Friday. Theres leftover so I kept it for dinner. While eating it felt like I chewed on an egg shell, I spit it out an saw an earwig, it was moving for a few seconds before it died(I think I bit the head part). This was my first time reviewing food. Disgusting not gonna eat there again.

Review №3

2017-12-20 17:00:22

I was at the camarillo outlets and had lunch at Japan cafe in the food court. the food was okay but when i tried to chew it something hard scraped my tooth. I spit it out andfound a metal nut (as in nuts & bolts) in my food! I took it to thegirl at the counter and she said she would show the owner. She returned a minute later and asked if I wanted a refund. I declined it. I know how hard the restaurant business is but how the hell does a metal part get into cooked food?

Review №4

2018-08-18 12:53:01

We were coming back from Solvang .ca. on our way back to Los Angeles, Ca. After a week of mini vacation. When my fiancee decide to surprise my mom and I to our last stop before heading home to Camarillo outlets since I never been there. Well once we arrive my mom and I were hungry. My mom looked around the food court and thought it was a good idea to try the Japan Cafe. So once I sat my 66 yr. Old mom and went my fiancee and I went to order. We saw that the cook was cooking while your order and I was trying to figure what it was. Mind you I never been here so the lady by the name of Carmen didnt know her own menu and couldnt explain and looked at me like in a confused way. So I try asking the Asian chic and she couldnt explain until the customer that order said it was chosen shrimp and beef. Well going back to Carmen I asked her if I can get 2 orders of those and 2 seafood soup which big regret and a beef soup. And she kept rushing me and told me if you not ready to order move aside. I said excuse me I did order and she said what was your order. I repeated the order and the 2nd tome she charges me and extra plate for the amount of 70.35 and I told her to review the order. She than said well the order is already made I told her but you are the one that charged me the extra plate. So the Asian chic started giving me this dirty look which it wasnt my fault to begin with the lady carne didnt understand well English and hurryingbme up and than started looking at me and laughing. I than told the Asian chic can you call your manager she than said without going to the back. He is busy is there a problem I responded are you the manager and she said no. I than said ok can you please call your manager and she said he is busy and cant come with a sleek in her face. I than stating hiring my voice and said if you dont want me to make a scene after all this all your manager. Mind you I have a 66 year old waiting for the food while she is just trying to argue waiting 30 minutes for the soups to come out.I finally got the owner to come out explain the situation and appoligize and haves us another soup and drink.I explain I didnt pay 20 bucks this was more like $55.89 and he said yes your right and you shouldnt have not gone through this and I will make sure we speak to both of them. But the nightmare doesnt stop there.after walking around and my mom waiting for us sitting down since she cant walk to much I come to find out she ended up sick vomiting, diarrhea, nauseas and just having to stop on our way back on the side of the freeway and park so she can make it home. Please take care of your love ones and this place has the bad customer service and I pray someone reports this place because who knows what they put in their soup. Someone needs to investigate this place. This was a true story even which by the way my mom will be ok but it was an awful experience.

Review №5

2021-06-21 00:15:39

Horrible service. Can i do a -⭐?Food kept getting delayed first for 15 mins, next update for extra 20 mins, next update for another 20 mins, and so and so for more than one hour and a half, when i canceled the order they told me they were cancelling it but they continued charging me for food i never received.If you want to save yourself from a nightmare, do not order food from this place, it is very disapointing.

Review №6

2021-11-29 06:28:43

The ramen is supposed to come with eggs and they gave it to me without and it looked like a Maruchan

Review №7

2021-08-30 00:06:15

The food was awful, salty, in appetizing on so many levels. I’ll never eat there again.

Review №8

2022-04-11 20:49:12

You can try some Japanese food.

Review №9

2019-03-08 04:02:37

Worst teriyaki steak ever.

Review №10

2019-07-07 14:26:17

Good tasting food for a quick bite