The food was great. They have lunch specials at great prices
I love love the orange chicken and chowmein here! The portions are plenty to share.
The first time that I ate from here was before the pandemic. We had orange chicken and kung pao chicken last week and the flavor and quality left a lot of room to be desired.
Ordered delivery of Chicken Chow Mein, it arrived 45 minutes late. Thats not the worst of it. My egg rolls were filled with soggy cabbage. I couldnt eat them The chow main was stale tasting noodles with fatty chicken. The only veggie was onion. Disgusting! Dont eat here, its just aweful!!!
I wish I could give this place more stars because its run by a family and my heart goes out to all small business owners all the time. I am one myself so I understand how much businesses rely on reviews. I wouldnt say its bad at all but the food lacks flavor, I got some hard dried up rice grains in my food and the fried rice didnt seem fried at all. I would also say that a smile goes a long way. Originally I was going to give 3 stars but I know it can be improved easily. Overall its pretty alright.
This please is terrible I ordered chow mein and Broccoli and beef and orange chicken and it was very nasty tasting. It tasted very dry and have a weird taste to all the food the women in the front was very rude and we noticed everyone in the back were not wearing there mask while cooking the food. Overall I do not recommend this place at all. It was so gross I had to take time to leave a review. If I can go a negative 5 star I would I didn’t even finish my food and it was over priced for the quality of food!
Ordered thru door dash honey walnut shrimp, crab wontons, crispy noodles, and egg rolls. Food that i received was tasty and cold. Special instructions were not followed, crispy noodles were not provided nor was I provided any dipping sauces or hot mustard. Though the food was good it was not worth the price especially since I didnt get my full order, special instructions were not followed and sauces were not provided.
I had ordered for delivery a wonton soup, sweet and sour soup, an order of veggie egg rolls, and an order of chicken and shrimp eggrolls. When I was ready to eat, I began to notice that my wonton soup was instead an egg drop soup and instead of my chicken and shrimp egg rolls, they had sent me a side of rice and green beans with chicken plate. This had been my third time they had mess up my order but tried to give them another chance. When I called to informed them about the mistakes, the owner who I ordered with began telling me that it was my fault even though I doubled checked my order with him. He didnt want to send me my correct order even though I told him we had not touch the green bean chicken. He was very rude and made me feel terrible for wanting my order corrected. The sad thing is that I use to really enjoy this place but now will not be returning ever. The poor delivery boy felt more bad and apologized for the error more than the owner did. Goes to show how that place must be managed. Never had a place scream at me for an error they had committed with my food. And ontop of that they wanted to charge me 10 dollars more to receive my chicken and shrimp rolls that was part of my correct order.
Im a first time customer here through delivery and the food was great, minus like two side items. The steamed dumplings, mixed veggies chop suey, shrimp fried rice, and especially the wonton soup were delicious! There were two side items that was the brown rice which werent that great, but they werent main dishes so its fine. Aside from that, service and the food were impeccable.
I cant say enough about this place. Last night somehow our order didnt go through online and they worked so fast to get our order ready it was amazing! The food was delicious and they were so kind to us. My company orders from here for office functions and we get it for home also but it had been a long time. We will be ordering a lot more from now on.
Something is wrong with the food here. I had a premonition but it was too late. Had already paid $13 for very strange tasting food. There was something weird about the Broccoli Beef and the Orange Chicken. A flavor and taste I could not put my finger on. The texture of the Orange Chicken was very strange too. It tasted old. I did not finish the meal. Very disappointing. Expensive for what the quality was. I wont be returning.
Best chinese food i ever had, very generous amount of food for the money too. I am a pretty big person and their half portion filled me up. Very flavorful and came delivered fresh.
They have new management. It really is unfortunate that they no longer put the customer first. I ordered from this place last night and they ruined my ordered. I ordered Kung Pao Tofu but they gave me something else. When I called them to request a refund bc they screwed up, the manager and the storefront person (Ivon) told me there was nothing they could do bc according to them they repeated my order and confirm it. They did confirm Kung Pao which was what I order but I got a different order. They didnt take responsibility for screwing up my order. I had to throw away the food they gave me bc it was disgusting.I ordered from here for years and never had an issue like this. Just know when you order they are probably going to screw up your order and not care when they do and tell you its your fault.
Went today got crispy walnut shrimp it was very good and fresh.... Service was quick and the chow mein was really good..
I dont order take out food very often so with me taking the time out to give a review is major big deal. A waste of money on poorly served food. Decided to try a few of Lotus Garden menu selections. First thing went wrong was the missing of an whole entree of the orange chicken lunch. The crunchy walnut shrimp was not crunchy at all. It was under cooked and soggy. When placing the order via.phone I had to ask is this the Lotus Garden Restaurant. The bag of food was stapled which made it hard to determine if my order was incorrect once the delivery guy was long gone.
Food made to order was fresh, hot and great portion. The already made fast food could be fairly fresh or sitting for hours and not edible. I highly recommend ordering from the menu; everything was excellent
Several iterations of Chinese restaurants have popped up at this location, but the latest incarnation is by far the best. While its a bit more expensive than your average Chinese takeout in the area, the quality of their food is absolutely worth it. They cook when you order, so youre ensured a meal that hasnt been sitting under a heat lamp for a couple hours.They also offer a great delivery service. Their interactive online menu makes it extremely easy to place orders and they delivery quickly.Try the Crispy Walnut Shrimp. Phenomenal!
Very bland EXPENSIVE food. I work next door to this place so Ive given them plenty of chances. Garlic chicken is @ $9 & basically taste like boiled chicken in water. Snapple is $2.90 (a small bottle not a big 1). Most of the customers are 70 plus so I guess thats why all their dishes are so bland. Go elsewhere for Chinese.
This place is so good. Today was my first time trying it and it was superb . loved the bok choy and green bean. It was fresh and hot. Oh my god !!! This is the number 1 spot in upland. Even though it may be slightly over priced you get what you pay for a delicious meal for a large family. Awesome !!
The Food here is top notch. It is perhaps a little expensive though. However, you will not find food this good at a lower-cost Chinese food place. They seem to use nothing but fresh ingredients, and their chef is obviously a master at his craft. He neither overcooks, nor undercooks. Nor does he over-fry things in the wok. Nothing was soaked in oil (which means he doesnt just throw everything in a wok and let if fry... the way cheap places do). The menu had many items, and if the main courses are too expensive, they do have some delicious appetizers if one has less money to spend. The food here is perfect. It is nice they have some good vegetarian options, too.The decor is fair. Just a fast food-looking kind of a place, but with better food.Although the workers there are all very nice and all do their jobs.... the service is set up in a fashion that is not very intelligent.If you eat in they want you to have a seat like a regular restaurant where a waitress or waiter takes your order. This is all silly pretentious overkill. And its a waste of tip money, and a waste of everyones time.They should treat eat in orders as the same as fast food. Just call it when its ready and have the customer pick it up at the counter. That would be way faster.Instead... we had to wait for the server to come to us.... which oftentimes could take 5 or 10 minutes. So silly, when I can just get up, go to the counter, and get what I want or pay my bill instantly without waiting for the silly notion of a waiter or waitress to approach the table. They should get rid of all table service, and make EVERYTHING to go fashion. Even for those who eat-in. Furthermore, if you eat in, they dont give you a fountain drink the way they do take out people. Instead they give you a can of drink and a glass of ice. This is a nice attempt at class, but it comes out as pretentious and unnecessary, when a fountain drink is such a better deal in the amount of drink one gets.So go for the food, but I suggest you order it to go even if you eat-in. Customers want self service. Not slow, expensive hosted service. This place is small. No waiters or waitresses are necessary.
I’ve been eating here for over 10 years and the quality of their food has remained the same. Some of the best Chinese food I’ve ever had.
I ordered 3 orders of Plate B (2 entrees, and 2 half sides). Order arrived and all 3 plates were packed with fried rice, a near to nothing serving of noodles, and one serving/scoop of the main entree (i chose the same entree for the 2 options).
Very rude!!!! I will never be back here again. I don’t even care how good the food is. She threw the menu down on the table. Took our order and ran away before I was finished. I ordered more when she came back and she was mad and said “next time you tell me all at once”. Really??? Really rude little girl.
Love the food and service here 🥰😋 the only place in inland Empire with great strung beans.Everything is super fresh and made perfectly. Staff is always pleasant.
Excellent food at reasonable prices. Little gem up by the foothills (just south of the 210 Frwy), cozy but not fancy at all. They have take out and food can be ordered on delivery service apps.
First time customer. The food was great! The customer service was really good. I cant wait to get delivery from here again!
Ordered online. Had it delivered . Was at my home within 15 min and it was hot and it was fresh and tasted great... I got the lunch special for $7.99 . Not bad
Food is delicious but Boba milk tea doesnt taste normal it taste old or as if its been sitting long in a machine and the boba balls r smashed an not boba balls its more grinded ive never had milk tea boba that tast like dirt!! I would perfer only the food.
This is this best Chinese food in the I.E. Thankfully they are around the corner!. Honey Walnut Shrimp and the Orange Chicken, Wow. you will not be sorry the food is Amazing and they deliver.
A bit disorganized sometimes, but the food is consistently very good. You can eat in but the feel of the place is more like take out. Great food though!
I used to way here a lot when pregnant. But their chicken doesnt look like chicken. They used to deliver to me so one day i walk in to order. Umm its dirty and i cant see the kitche.. Dont trust it
Food is very good. The restaurant, not so much. The restaurant needs remodeling, cleaning. Id rather buy to take out than to eat there.
Great taste. Food are all cooked fresh. It does get very busy at rush hours though.
Delivered within 29 minutes of phone call! Excellent food, fresh and delicious. Will be eating here again.
Even though this place is a little more pricey than other locations, i think its worth it. You get generous portions and quality food.
..... Pretty good food. The Chinese workers Could be a little bit friendlier to the paying customer, but pretty good food overall.
Three visits. Three awesome experiences. Great food. Great service. Kung Pao mixed vegetables is amazing and abundant.
Dumpling was ok but noodle was very disappointing. I will never order from this restaurant again.
Our family has food delivered from here at least 1 a week at a minimum so we LOVE Lotus Garden
I use to love this place....but something has changed :( the foods flavor and authenticity is falling short. The people there are super nice.
Extremely rude, you cant order like any other chinese restraunt tou have to get large amount with every purchase and the woman who brought me our cups didnt even wash our cups she just went to the sink and rinses them out and didnt was with soup or nothing and the food is waaaay to salty
Food is always top quality in taste and presentation, HOT, cooked to order, very friendly service. This is our go to Chinese restaurant!
Very good food, and the owner is so nice.A place you must try in upland.
HANDS DOWN THIS IS THE BEST CHINESE FOOD IN THE ENTIRE IE EVERY MORSEL OF FOOD IS THE FRESHEST ALWAYS AND SO HEALTHY TRULY MY FAMILIES FAVORITE😊
Always good food and very quick delivery.
The best Chinese food in the valley... great ribs, pot stickers. Beef and snowpeas... shrimpcmbo...... outstanding from jean and bob..... long time customers
Fast Delivery & Best Chinese Food in Town! Our Favorite place & will definitely order from here again!
Ive gotten food to go here several times and its always very good.
Food is a good price. Prepared and served fresh after ordered.
This place sucks they messed up my food I have ordered a chicken chow mein with vegetables and they gave me some weird looking vegetables with some nasty broth I called them back to tell him they have messed up and the stupid girl kept on saying that thats what I had ordered Im never going back ever again.
Ordered through grub hub. Food was delivered in 35 min and was hot and really good!
I am from Asia. !This Lotus Garden is been my favorite Asian restaurant and always tastes good.
This place is awesome.Great service and the food is is really Good.Make sure you are hungry its alot of food.
Great tasting Chinese food. So so atmosphere. Best for take out.
They continually forget or do not see items on a to go order. Make sure you ask the delivery driver to double check the order!
29 mins flat for delivery during peak traffic hours great food extremely happy
Generous portions. No surprises. Typical tasty American-Chinese cuisine.
Person who answers phone speaks so little English cannot order for delivery. poor choice. hung up will never call again
Friendly service and the food is consistent and always good I would say best in this area
Ordered delivery waited an hour and 30 minutes, had to call the restaurant, they forgot my order. But had to wait 3-4 business days for a refund.
Terrible service. Waited and hour for food and then called they said to just come pick it up or wait 25 more minutes for delivery then hung up on me.
Egg flour soup was tasteless, sad thats my fav but everything else was good .
It is a tad expensive, but the food is delicious!! I was happy to have found a Chinese restaurant that delivered!!
Lovem this here is some decent quick pick up/ to go meals regarding Chinese food.
If you are looking to eat great tasting quality food this is the place for you!!!
Favorite chinese food in IE fast service and food is always hot even when delivered
Good tasting Shrimp Dishes. Shrimp Fried Rice and Coconut Shrimp . oh yeah !!
Get place to eat, waitress was very sweet and enjoyed every bite.
OMG SUPER BAD SERVICE THE PLACE IS REALLY DIRTY....NOT RECOMENDED
Good food and always open during the holidays.
Walnut shrimp tastes sooooo good!
Allow service, problem w order, to pricey for meal
I had a good expirience! Food was ok!
A good, local Chinese restaurant that serves it up good!
Its always great to enjoy the food
Lovly lady is so helpful nice place not bad prices
First time calling in a order for delivery and the person on the phone laugh at me asking question very unprofessional
1st time here. Food is garbage.
Well made food with wonderful flavor.
Great service. Everything was fantastic!!! 🥰
Very tasty, big portions
The chow mein is to die for!!!! Hella good
Bad bad food at this place dont go there
Bad SERVICE VERY RUDE.. FOUND HAIR IN MY FOOD
Great food & reasonable prices
Excellent service. Sweet and sour 👍👏
Delicious best fried rice ever
Best in the Upland area!
Very good food and service!:
Bad costumer service, specially the thin young Chinese guy.
We love there beef chowmein.
This place works if youre in a pinch Its close to home
Quick in and out, decent food.
Coconut shrimp to die for!!
Fast delivery and delicious!
Good food
Too expensive. Dry food.
Sorry....lacking flavor.
The best food in town
Good food and services
Yumbo!
DELIVERY AND NO FORK!!!!!!!! OR CHOPSTICKS
Rude
Good Chinese food..
Delicious
Good food
It was amazing
Food sucks.
Good place
Very rich, all good attention. And the dishes are very good.
Total reviews rating 3.8
120 Reviews for Lotus Garden 2024:
Review №1
2023-08-25 14:06:49Casual dining and friendly service followed by a very tasty meal at a great price. That about sums it up for my second trip to Lotus Garden in Upland at Mountain Avenue and Baseline.We enjoyed the Kung Pao Chicken, Broccoli Beef, Moo Goo Gai Pan and Chicken Chow Mein along with steamed rice, soup, egg rolls and fried wontons.The young lady who served us was so patient and helpful as we ordered our food and she even brought a small bowl of rice and an egg roll for our granddaughter who said she was not hungry (but changed her mind 🙂when her food arrived). The plain atmosphere doesnt do justice to the food and take out is always an option!
Review №2
2023-11-14 14:53:43I called for pickup. Food was ready a little early. They called and let me know to avoid the food getting cold. Who does that? Awesome service. The food is outstanding. Veg fried rice is full of vegetables. Crispy walnut rice a 15 out of 10 rating. The Lotus House special had my husband raving as did the broccoli beef for my daughter. Prices are reasonable for what you get. I will be back for sure.
Review №3
2022-09-25 05:35:07Pretty good. Had a treat to ourselves after a 10-hour hiking. Forgot to take pics at the beginning because we were too hungry.
Review №4
2023-12-01 00:00:40Soup watered down, rice very dry no flavor, sweet and sour chicken and bbq pork were OLD, tasted bad, very unhealthy. Extremely disappointed, my husband spent so much money on this order for us and it was terrible. - And the owner responds with phenomenon, well, it was NOT delicious and its expensive, Have a nice day!
Review №5
2022-08-15 10:54:55The food is all made fresh and is delicious. The restaurant is small, but the employees were very attentive and friendly. We ordered the combo chow fun, the combo egg foo young, orange chicken, steamed dumplings, and the pu pu platter. The menu has a large variety of items to choose from. I would absolutely order from here again. The only criticism I have is that the silverware was a little dirty, but other than that, everything was very satisfying.
Review №6
2019-08-05 04:04:47We ordered Chow fun, and orange chicken. We had it delivered. Food was delivered very hot, and got here faster than the estimated time even with the driver calling to tell us he was lost. Generous portion sizes. The Chow fun was outstanding, and they seasoned it perfectly. The meat was tender. The orange chicken was fried perfectly, it was not to greasy, or sweet. It came with a small side of white rice. One full order of orange chicken will feed two people easily, and one order of Chow fun can feed 2 as well. We definitely found our new go to place for Chinese.
Review №7
2023-11-02 03:57:38Last 3 orders were wrong. I used Beyond Menu which appeared correct, however, Lotus Garden blamed Beyond Menu each time. Lotus Garden says sorry each time but I’m sorry too, no more orders from me.
Review №8
2023-10-09 02:47:09Ordered in grub hub. Never got delivery. They didn’t answer phone. Have been loyal customer for years spending thousands. Never buying from them again.
Review №9
2023-09-18 02:11:45Great Chinese food. Taste fresh and flavorful. Over the phone service was excellent and honored online prices. Thank you!
Review №10
2018-08-26 00:18:07Poor food quality... So dry doesnt even taste like Chinese food, cant explain it. Very bothered by this quality and VERY expensive..would give negative stars but what ever. Certainly I DO NOT RECOMMEND!!! I ordered Orange chiken and brown rice and well,..... I got whats on the pics below. Yuk 🤢