Panda Express in Newhall

Review №1

2023-11-14 15:24:12

I want to give a shout out to Jackie at this location. I rarely receive actual customer service from any business anymore, everything is so automated, and she delivered on service. The app sent my order twice to the store and she called me when the second one came through after I already picked up my order. They didnt automatically fill it. I was able to get my second order a few days later without any problems. I appreciate the effort, extra mile, and thought put into what is going on at this location. Thank you. I will continue to be a regular customer and recommend it to others.

Review №2

2022-12-02 19:26:55

We dont eat a lot from Panda Express as there are plenty of other Chinese Food options out there with better food and more vegetarian options. But when they introduced Beyond Orange Chicken to the menu we figured they were talking directly to us so we gave it a try through one of the delivery apps.What we got was okay. My son and I each got an order of the Beyond Orange Chicken...both were overcooked...but differently so. Mine was REALLY over cooked so the Beyond Meat was really tough and hard to eat. His was just a little overcooked so was more tolerable but still not exactly right.Bummer! If youre going to cater to vegetarians, especially with faux-meat options, you really need to know how to cook the product...the flavor was good but the overcooked texture ruined it.I also had regular fried rice which was okay though not super flavorful.Kudos Panda Express for the vegetarian option...I hope more come a long, and I hope your staff can be properly trained on how to cook it as it should be.

Review №3

2022-10-13 18:56:01

The orange chicken will make you tear up when you smell it. It’s food for your soul. I could drown in the fried rice. Picture this… a man swimming through a pool of fried rice just sinking, sinking, sinking rice flowing into my mouth and around my head. Anyway ya it’s good. 5/5

Review №4

2023-10-03 01:24:37

Sadly this one is kind of hit or miss. Their food will be good and fresh one time and the next bland or its been sitting out too long.

Review №5

2022-04-29 01:40:03

I usually visit this branch and hes always served me more or less, but now I visited this branch at night and the manager in black treats us very badly, I asked for 2 kids meals and a 3-items platemy childrens Plates were chow mein old. when I asked if they could put us on the new one they were doing. i asked for double angus steak and this is what they put me on my plate of a portion made it double… I actually paid more than $10 for this dish to be served like that. wowim so disappointed, really bad experience

Review №6

2023-10-23 18:43:25

They were not quick in getting orders out. The food tasted good.

Review №7

2023-02-11 02:56:24

Best service that Ive had in quit some time. From the greeting coming in the door to the excellent expeditors behind the counter and cashier checking me and my family out.All of us got attended to, all the way down to my granddaughter.And the restaurant was very clean despite being crowded.Five stars and two thumbs up!!

Review №8

2023-02-25 02:11:05

The food was straight fire. You can literally taste the stirfry quality. Although some items on the menu didnt look appealing and looked like left overs from last month. Other than that it was 1 of the best times Ive ever had Panda Express!!! Everyone was friendly and very helpful.

Review №9

2023-04-01 00:27:25

I asked my dad to pick up some food for us . I send him the image with the coupon that I received in the mail which was NOT reusable, it had a code to scan. The employee Brenda refused to take it bc she was not able to scan it, even though the picture was crystal clear ! It was a flawless picture taken from Iphone 14. She needed the coupon be physically in the store which is not right. Long story short. I will never walk in into that location again. Brenda spoiled my and my dad’s day being so unprofessional and rude…. And she was like : “I’m telling you … like in the hood….” disgusting….

Review №10

2023-06-09 22:30:16

The Panda Express on Newhall Avenue was great. This is the first time at the Panda Express location. Excellent 👍