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Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Burrito restaurant
  • Lunch restaurant
  • Takeout restaurant
  • Mexican restaurant
  • Restaurant
  • Taco restaurant
  • Tex-Mex restaurant

Phone: +1 661-254-0651
Site: https://locations.tacobell.com/c...
Opening hours
  • Monday:7 AM–3 AM
  • Tuesday:7 AM–3 AM
  • Wednesday:7 AM–3 AM
  • Thursday:7 AM–3 AM
  • Friday:7 AM–3 AM
  • Saturday:7 AM–3 AM
  • Sunday:7 AM–3 AM
Edit info

Total reviews rating 3.7

199 Reviews for Taco Bell 2024:

Review №1

2023-11-12 08:56:10

JUAN is EXCELLENT, and he is (or he was) a supervisor at this Taco Bell located at 24712 Pico Canyon Road, Newhall, California 91321. I write this positive review for JUAN because I had written a prior positive review regarding Juan and the facts that I describe below, but I cant seem to find that prior review anywhere in that other website that posts customer reviews. JUAN went WAY ABOVE AND BEYOND the call of duty in connection with responding to my unique, difficult, and Very Large Order that I had made at this Taco Bell. I needed to feed a large group of hungry construction workers at my house. Therefore, I made an order at Taco Bell which was VERY large, complicated, and needed to be completed quickly. JUAN, as the supervisor at this Taco Bell location, managed all this perfectly. While JUAN assured that his entire Team provided prompt and excellent service for all the other Taco Bell customers, Juan also undertook the personal task of making sure my large order was completed promptly and correctly. JUAN is EXCELLENT on ALL measures of performance and customer service. JUAN can write a book on how to provide EXCELLENT customer service ! Thank you JUAN and Taco Bell !

Review №2

2023-11-26 01:02:01

Screwed up the order, and they gave cold fries. Then, when I went inside to get hot fries, they tried topping off the cold ones with hot ones, as if I wasnt watching. I ended up getting hot fries but had to send back the topped off ones to get them all hot and fresh. The nerve of trying to pull a stunt like that. Should have known to look at the rest of the bags and order before driving off and getting back on the freeway.

Review №3

2023-10-17 02:04:16

Where do I begin. The food was great. No problems whatsoever with the food. The new order system sucks. It created so much confusion and unnecessary drama in the restaurant that it was distracting. We can also point out in the dining room that they have stripped napkins, lids, straws, hot sauces and utensils. Seems like we the customer is being punished off the decisions their corporate makes. Old and young were getting confused by the kiosk menu and if your paying cash it creates additional back up of waiting for the food staff to come do a cash interaction. Only after paying cash your order will go in the cue to be made. The cash people waited longer and people were upset.Taco Bell please try harder!!

Review №4

2023-12-01 19:07:19

Unfriendly and lazy. Didn’t want to use the register, made this guy use a kiosk… he was certainly in need of a bit of assistance. Dirty, I ordered ahead and saw cheese bits everywhere ( floor, seats of chairs ). Manager wouldn’t even look me in the eye… no greeting… food was ok.

Review №5

2023-11-24 22:11:39

We took a pit stop to grab quick bite for kids. Staff was not very pleasant. We asked for bathroom lock code and the lady was shouting the number un happily while working on orders. No one came to the front counter to talk or showed any courtesy. Need to train staff for better behavior with customers.

Review №6

2023-08-14 02:43:19

Ordered 3 soft tacos, a bean burrito and a drink... Simple right? Well weve been waiting 35 minutes and they just updated us that it will be at least another 15 minutes. Its not even that busy in here and its almost 8 pm. We stopped here because we were in a hurry on the road, at this rate we could have had an actual sit down meal. Ridiculous!

Review №7

2023-07-29 07:22:15

There was no line at the drive thru so our experience was quick. The people were easy to understand and the service was good.One thing that made me upset was the order taker asked if I wanted to add a large Pepsi to my order and I said yes I would like a large Pepsi. The taco bell worker forgot to give me the large soda when they handed me the food.The order was correct to our requests and the food was steaming warm and fresh crunchy just the way it should be. Just we had no drink to wash the food down.Overall, I rate this experience with 4 stars!Thank you !I recommend the fiesta taco salad, its an awesome food choice at Taco Bell except they no longer offer the taco salad on the menu and I wish theyd bring it back! *##*

Review №8

2023-11-12 21:59:44

There were no lines. Forced to order our own food. I do not wirk here and recieved no assistance on how to use the machine they Refused to help us . Order was not corrected tables were dirty garbage overflowing broken chairs that were unsafe and Rude staff. They spoke in spanish when asked for help. Bathrooms are unsanitary and will never stop here again! The most horrible experience and then there was the dry food and hardly no filling.

Review №9

2023-07-10 05:34:48

Waited at counter over 5 minutes, worker looked at me several times, finally I ask her, are you not open to customers right now? she replied that I must order at a touchpad on the wall. I was upset about that. I then had to ring my own order up, which required me to train myself to cover their job. I get the food, give it to my wife, she eats it, and ended up getting really sick. We will never eat this franchise again. My previous experience with a Taco Bell drive-thru was one of the workers cloned my credit card and tried to make a bunch of purchases online.

Review №10

2023-07-26 20:16:17

This place is so cheap you can’t even order at the counter anymore they make you do it on the kiosk, and they are terrible kiosks. I come here less than half as I used to be because of this. Please bring back at least a little bit of customer service.