Taco Bell in Fair Oaks

Review №1

2023-09-27 04:14:32

Food is always nasty. Do not get anything fried. Chips & the twists always taste BAD. they never get the orders right and when they do they pack them weird so they fall out the packaging. My mexican pizza looked like it was just thrown. half of it was out of the box. This was my steak quesadilla today. Gross.

Review №2

2023-12-04 05:39:58

This place gets worse and worse every time we come here. Just went and ordered food. Got to the window and the kid (malachi) told us the total. They didnt tell us the amount when we were ordering but the amount the kid said at the window seemed about right for what we ordered. He handed us our food but we were waiting for the drinks. Had to flag him back over to the window to let him know. He then gets an attitude saying we didn’t order drinks and when we told him we did he continued to argue with us. He then starts reading off the order he handed to us and it wasn’t ours. We didn’t realize he gave us the wrong stuff until he read it off because we hadn’t checked the bag. So we told him it wasn’t ours and handed back the food that he gave us. He then went on and said if we wanted to order we would have to go back around and place the order again, that he couldn’t take an order at the window. We then told him no we weren’t going to do that and to just refund our money. He then started arguing saying we didn’t order anything so there’s nothing to refund. He literally took our card and charged it! He finally figured out that he did actually charge us and then refunded us, but it was absolutely ridiculous. Literally the worst costumer service I’ve ever had. I don’t know how he acted like any part of it was our fault when it was 100% on them.

Review №3

2023-06-01 19:06:13

Customer service is extremely bad. The cashier saw us walk-in and order from the kiosk, he then watched us walk up to the cash register, but continued to walk around and talk with other employees, 8 minutes later comes up to us and asks what we need. The place was absolutely filthy. Not once in the 30 minutes we were there that any employee came out and checked the lobby, tables or trash. They just kept talking. I see the manager was here the whole time. Cashiers at this location have a habit of giving you the wrong change back. Its always in their favor, so be extremely careful.

Review №4

2023-12-04 05:40:29

Can’t rate the food do to I never got my order. Upon arrival at the drive through I was greeted with hey what you want. And after finishing ordering I was told. I got you😂. Then when I got to the window I was told by Malachi that my order wasn’t even taken. This place is seriously the worst fast food place in Sacramento. And in April these fools will be getting paid more 😂😂😂😂🫡

Review №5

2023-09-28 20:50:08

Well, its fast food. So what can you really expect? They get our order exactly right about 50% of the time, though sometimes its wrong because we got extra food. The people are polite, not overly friendly in a fake way, but dont give any attitude. The prices are no higher than other fast food restaurants, and the food, while not Michelin-star cuisine, is delicious, hot, and fresh. Atmosphere is rated 3 stars because Im not going to ding them, but it IS fast-food. Its DESIGNED to make people want to order, eat quickly if they stay at all, and leave soon. So, not ugly, but not what I would call an experience.

Review №6

2023-11-01 21:04:11

Ive never given five stars across the board to any establishment ever. But please bear with me, I live in the neighborhood and Taco Bell is my go-to place for fast food. The restaurant is located off Madison and Dewey, next door to Safeway. Ive had the opportunity to see these kids, (young adults) in action. Not only will you be greeted by someone outside the drive thru, but these employees are so friendly. They even have their regular customers who come to see them and say hi. The restaurant is spotless, parking east lots of spots. New remodeling allows all access for handicap, with huge automatic sliding doors in front. Well lit parking even late at night. Great area, safe, and kid friendly, as theres Del Campo High School, two blks away, and a Jr. High across from high school. ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ Stars go to the manager at this establishment. Hooray 🥳🎉 to this man, respectful, kind, great listener. Always motivating the youngsters to do their best and it shows! Come meet the best Taco Bell staff ever, youll be happy to call this your only go to late night munchies spot. Keep up the good work, this mgr is going to get offers, so do what you can to keep him .

Review №7

2023-10-10 02:39:28

We visit there offen because its in the neighborhood. Lately, the chips and twists have tasted rancid. I plan on calling to ask if their oil needs to be changed more frequently. Other than that, service is fast, and everyone is polite.

Review №8

2023-12-07 21:23:04

I went inside to order a chicken quesadilla meal, and it took more than 30 minutes for them to make my meal. I didnt expect to wait this long. One of the workers mentioned that it was so busy to make my meal because of the long drive thru.

Review №9

2022-10-18 01:18:41

Slow service and was missing items from our meal. Luckily we checked before we left. Ordered fries for the first time at Tacobell. Dont recommend. Nit worth paying almost $2.00 for a empty pack

Review №10

2023-11-19 18:15:04

Terrible customer service!! You will go unnoticed upon entering! Generally rude and terrible management! Only 3 employees have ever been pleasant there! If you like terrible attitudes at work, long waits with no explanations, and garbage food this is the place for you!!