Top Southeast Asian Restaurant in Menlo Park
Shiok Singapore Kitchen
1137 Chestnut St, Menlo Park, CA 94025, United States
Food was good. Service was terrible.I was excited to try out laksa that my friend had recommended, but my excitement died immediately when I came to pick up my order. The one and only waitress that was on shift was rude and impolite to say the least. I came to pick up during my work hours and was tight on my schedule. I came just on time to pick up my order only to have her treat me very rudely. She told me I had to wait FIVE minutes when I came just ONE minute before the scheduled pickup time and in a manner that was condescending. When I received the app notification on my pickup a minute later (i.e., exactly on time), she gave me the order from the kitchen and said not a single word (like “here you go”). And even when I was leaving, she did not say a single thank you or goodbye. Yes, I get that she was the only person on the shift. I've been there myself and know how it goes. I myself have worked in the hospitality industry before, and this is absolutely not how one treats customers, regardless of whether the staff is stretched thin. This was my first time visiting the restaurant, and it's a shame it left such unpleasant memories in just less than five minutes. If this is how I get treated for what was supposed to be a simple pickup, I can't imagine staying there longer, like to dine in. I doubt I will come back.