Papaya Grill
280 Market Pl, San Ramon, CA 94583, United States
Fraudulent prices.For many years, I used to buy take-out food here at least once a week.There were a few occasions in the past on which the woman owner overcharged me, usually by a dollar or so, but I had let it slide since I did not realize it until I was on the way home.One evening in August, when she again overcharged me, I called her out on it. At the cash register, she charged me about a dollar more for each item than the published prices on the printed menu, the TV billboard, and the posters on the window.The extra cost was insignificant to me, but I could not abide fraud in business establishments.She explained that they had raised prices and that the prices on the printed menu, the TV billboard, and the posters on the window were wrong.I pointed out to her that she cannot do that, that she had to honor her own published prices, otherwise it would constitute false advertising or fraud.She threw a fit and made a huge production of her being offended.She humiliated me by loudly declaring that I did not have to pay, as if I cared about the money.I vowed then to never return to this establishment.Six months later, in February, because Papaya Grill was the only Filipino restaurant in the area, I could not help myself and came back to buy take-out. I breathed a sigh of relief that the unpleasant woman owner was not there that day.As I paid for my order, however, I was shocked to find that they again charged me more than the published prices on the TV billboard and the posters on the window.More than half a year after I had first cautioned them against false advertising and overcharging customers, they were still doing it.They were still engaging in fraud.I once again vowed to never return. This time I meant it.
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