Top Asian Fusion Restaurant in Suisun City
Ayemis Poke & Deli
700 Main St, Suisun City, CA 94585, United States
Ordered a poke bowl. The fish had frost bite. The cashier told me its because it was cut fresh, but if youre serving customers to dine-in, the food has to be edible and ready to eat right away. Because of my particular problem, she suggested to take it to go so it will have time to thaw out. This is unacceptable. I felt uncomfortable because of her suggestion. I hate wasting food, so I took the food to go. We had plans afterwards, but we had to go back home because of this food needing to thaw out.Edit: If the food isnt ready, then dont put it out? Simple solution. I wanted white rice and that wasnt available. I understood and opted for something else. Would you place chicken out that wasnt cooked thoroughly to meet demands? The fish wasnt even cut well. Neither were your other food items that were put out. They were cut haphazardly in a sloppy manner. I wanted to go to the event in Suisun that day and had a hard time finding parking. Your suggestion for me to go back home and come back because of your poor customer service and bad food quality is laughable and ridiculous. For anyone thinking to go to this establishment for poke, dont. I cant speak for their other foods because I havent tried them personally, but their poke isnt good. There are much better options out there.
Top other services in Suisun City:
3Js Asian Market
311 Marina Center, Suisun City, CA 94585, United States
Writing a review on behalf of my mom's experience today:My mother was waiting to pick up her catering order (lumpia and pancit) at the front of the store. She arrived at 10:50am for an 11am pickup. When she got to the front of the line she was informed she was supposed to go to the back of the kitchen to pick up preordered food. (There are NO signs anywhere that say to do so and she was not told to do this when she ordered over the phone). And when she walked to the back of the kitchen she was told that they (one of the female workers) gave her order away to a person who has an 11:30am pickup because she (My mom) was “late” arriving to the store by 5 minutes. (Which is completely NOT TRUE). My mother proceeded to explain that she was not late and had been waiting at the front. The lady asked if anyone told her to come to the back. My mother said no one told her this information until she reached the front of the line. The woman then proceeded to ask again if anyone told her to come to the back. My mother explained that no one told her except for the person in the front once she arrived at the front of the line. My mother FINALLY received her order after the employees had to make a whole new batch of food for her.This is COMPLETELY unprofessional. No business should ever blame their customers for errors of THE BUSINESS. Shame on you!