Top Asian Fusion Restaurant in Victorville
Organic Fusion Teahouse Victorville
14845 Monarch Blvd # O, Victorville, CA 92395, United States
The entire staff are all young and ifThere is no issues they are kind but I get messed my food up and when I called once I got home And realized I called immediately to inform them and that I'd be going back to get What I originally ordered she was fine with that. I got a missed call while Driving and once I gotThere the young lady stated I tried calling you I Said yes I was driving. She then said I repeated your order twice I said yes an I Corrected you and said no whatever I ordered she was snippy so I told her why do you have an attitude she said did didn't not i themTold her this was the third timeThey had messed up my order an im a paying customer it not like I'm asking for free food I brought all the food back as I left with it. She then made a face as ifThat was a lie a stated so did you want to waitBecause your In a rush I said yes why would I not want my food didn't you say you had to go to work. Terrible service. When I walked in before we even had that conversation she had in my food to the cooks and said don't be mad at me. It's not my fault so they were talking about me in front of me. And I already got upset for that and then the way she spoke to me as if I was in the wrong. Then once she gave me my food, she told me that my service was no longer will be serving me there. Once I had walked away from the cash register, she called her Manager and told her whatever story she told her I didn't asked. When was the manager going to contact me she said oh I don't know maybe I can have her call you in an hour but initially at the register I told her I wanted to speak to her manager and they said they could take my info down and have the manager called me, but when she got off the phone with her all she told me as they will no longer accept my serve me. Completely uncalled for no communication with any type of management.
WaBa Grill
15683 Roy Rogers Dr Ste 301, Victorville, CA 92394, United States
I just visited this location with my family. Mind you both me and my wife have worked in the food industry for years, on multiple fronts. When we walked in we were greeted with 4 stale, sour faces the server Martha walked away from her group conversation her and her coworkers were having, she seemed irritated that she had to do her job. She asked for our order we proceeded with 1 waba bowl on white with veggies she said ok anything else we then asked for 2 sweet and spicy chicken veggie bowls, one with white, and one with brown rice. She responded with The waba is beef and chicken. We said yes we know. We would like 3 bowls. One waba, 1 sweet n spicy chicken with white, and 1 sweet and spicy chicken with brown. All 3 with veggies. She again looked at us confused and said the waba comes with beef and chicken. After finally getting her to repeat our order back to us correctly, we ask to ad an order of dumplings. She then charges us and prints the receipt. We notice the receipt says 1 waba with brown, 1 Chicken with white, and 1 chicken with brown. And of course our dumpling order. My wife then tells her Excuse me maam but this waba bowl was supposed to be white not brown. She tells my wife yes it will be white. So we go make our drinks sit down and as Im putting the kid in the high chair my wife says babe! look down. I look down to see a roach half dead crawling around in circles. So out of reflex I squish it. Im thinking great, were really going to eat here. Maybe it came in from outside IDK. So finally we get our food. I immediately notice my broccoli is raw, like fresh out of the bag thats been in the fridge never even brushed up against a steamer let alone any heat RAW. Cabbage and carrots too. I ask my wife and daughter about theirs. Same thing RAW! My sons eating dumplings my daughters picking around hers because she wont eat raw veggies, my wife as shes eating then shudders and says babe I just bit down on something hard, Im thinking its a bone. She pulls it out of her mouth and to our amazement its a lil pebble. So for anyone not in the food industry sometimes things like rice and veggies tend to have the occasional pebble in them from harvest. But this is easily resolved by giving them a wash when unpackaged. This led me to believe that neither the rice nor the veggies were washed prior to use. After trying to pick through the bowls and salvage a meal. I realized our rice is all wrong lol. At this point we just gave up and left. I hope the management finds this review and implements some SOPs and gives his staff a bit of revision. I dont want to go on longer than I already have but I did pay prudent attention to the rest of the staff and could not find a single positive note to make on any of them but I would recommend everyone there on that shift take a servesafe/food handlers class. Never will I ever visit this location again. Id much sooner dine in a gas station food court than think about eating here again.The multiple photos of the roach are to validate that the roach was in this store at this location. In case there are any doubts.
WaBa Grill
17100 Bear Valley Rd #3K, Victorville, CA 92395, United States
Today I can say Ill never go back to this location again. Today I called in an order to go, I asked for a plate and a bowl both with specifics. I knew what I wanted would take some time, so when I was done ordering I asked the cashier working the 5 oclock shift today, about what time the food would be ready, in which she responded 10 to 15 mins. Which was fine, so I arrived 20 mins later to give it some time. Once I arrived, there was 1 person ahead of me waiting for their food. When I provided my name to the cashier, the COOK stepped ahead and said that my food wasnt ready yet because it was white meat chicken and ended 20 mins to cook. So I let them, the cashier and cook know I was aware of that, and that is why I had called ahead and already waited 20 mins. So they looked at me said sorry and repeated it and said Id have to wait about 20 MORE mins. Mind you, I have people waiting on me at work.So to add further injury to insult, as I waited I watched 3 other people come in, and get their food before me. 2 online orders and a walk in. So as I watched those people leave with their food, I finally received mine. Their was no compassion of care in the world that your employees wasted my time.They also burnt my chicken, provided very very little rice on the plate that was ordered, they forgot to add the avocado on the plate as well. I did receive the extra side of avocado that I ordered thankfully. They forgot they well done veggies on bowl as well and this establishment had no waba sauce just spicy and I got 1 of each. This was enough to make me not want to ever come back to this specific place again.The first time they did this, I came to get my food I had again ordered 30 mins prior and they said a group came in used all of the white meat chicken. I didnt e enough get upset then, I just sat done and wait another 20 mins for my food.Best advice check all your food BEFORE you leave. I will also be reaching out to corporate. I attempted to call when I was still in the parking lot, but they were closed, so I will be calling Monday morning.
Chateau Chang
15425 Anacapa Rd, Victorville, CA 92392, United States
Excellent fusion Asian and French cuisine! Love this restaurant, we have been coming here for 27 years now, for nice dinners, and to celebrate special occasions with family and friends!
Top other services in Victorville:
The Corner Caf
15683 Roy Rogers Dr #201, Victorville, CA 92392, United States
I went into the the restraunt during a break at work for breakfast and when i approached the counter i was geated very nicely and i returned the same greeting, after taking a second to look over the menu i asked if i could is the restroom, once i asked the same person that was once so curtious to me totally changed and now was very rude and had a look of pure discust on her face. She then looked in my face and asked nobody els would let you use the bathroom? i was totally shocked and thought i herd incorectly. Then she repeated there was no other place around here that you can use the bathroom? At this point i was in total disbelief of what she said to me and replyed i intended of buying food after i used the bathroom and washed up. Then she relunctly with an attitude said its over there. As i was walking to the bathroom the short conversation we shared sank in and i grew more and more offended. I have neaver had an experience like that when going to a restraunt. Im a local AAA tow truck driver that was in full uniform at the time and after being on the road for hours on end all i wanted was to wash my hands and to eat a hot meal. After i washed my hands i wad prepared to express my feelings to who i spoke to with looked like an owner or manager but as soon as i seen her i got a dirty look and decided to eat elswhere and didnt express how she made me feel.Further more everytime i have time between calls and i stop to sit down and eat i wash my hands everytime before ordering and i would expect to hear if anything restrooms are for customers only witch wouldent have been a problem but that wasnt the case this time.The atmosphere wad beutiful and i bet the food is delicious but the customer service was terrible and i was highly offended.I pray that this isnt the case but i feel that if i wasnt african american she would have pointed me straight to the bathroom without any hesitation and i would have enjoyed a delicious breakfast from The Corner Cafe.
Pho Kobe
15208 Bear Valley Rd, Victorville, CA 92395, United States
One star simply because I like the food, however, we waited ONE HOUR AND 40 MINUTES FOR OUR FOOD! I went in Saturday night and ate dinner with my friend, so I deiced to go in the following night with my family (Sunday night). It was busy I understand that (Im not a monster!), but we waited 40 minutes before my grandmother got up to let them know we want our food as soon as possible. We were originally supposed to eat there by the way. Five minutes or so passed before the waitress came and asked for our receipt, she didnt need to say it but she obviously LOST our order! We had to wait even longer o that we may gt our food. It got to the point that I got up and told the cashier that I wanted to change my order to take out. One hour later and I got up to ask for my refills and thats when the waitress came back with our food to go. She tried running away to the safety of the kitchen but I called her attention asking for my refills. She tries to run off again. I say I want the seedy sriracha. She tries to run off again (without apologizing!) and thats when I realized she is not going to apologize without me bringing up how long we stayed there. So I brought it up and all she said was Yeaa sorry about that. I was to mad I didnt want to appear aggressive, thats why I chose to leave. The only reason I stayed was to see how long they are actually going to make us wait for our food. That was the worst service Ive ever had in my entire life! I wish I got that waitresses name just so I could make sure she gets a warning or something. They did even give us extra food or anything and every place Ive been to that messed up my order would give me something in return, even another Pho place in San Diego. Not to mention how filthy the floors were and how I almost slipped 5 times! It really sucks because I like the food, and my family has eaten there for years. My mom goes in the lunch rush hour and they have never made her wait more than 20 minutes. Its really unfortunate this had to happen, because they lost a very loyal customer.