Top Southeast Asian Restaurant in Seal Beach
Thai on Main
117 Main St, Seal Beach, CA 90740, United States
Poor service, Great food. I had drunken noodles with chicken. It was spicy as expected and very delicious. My father had sweet n sour chicken with rice. His was very good as well. We both had a small salad that came with it. He said his tea was very good and it was just regular iced tea. We were very pleased with the food. The service was not good. And it wasnt just 1 waitress because we had 2 helping us and both were slightly rude. It started when we walked in and someone said hello. I looked around to say hello back as I stood by the wait to be seated sign. Then came another hello but loud and rude. I found her this time back behind the bar so I smiled and said hello. She said sit wherever you like so as we walked to sit where we like she then told us where to sit. She seemed impatient with all our questions about the menu. The place was almost empty. After we got our food my father asked for a cup of extra sweet n sour sauce. We later asked for soy sauce. She turned around and then turned back to us and said, Is there anything else? Her voice was not pleasant. My father and I decided we had a little food left and could probable fit both of our dishes in one box so its easier to carry as we walked on main. So when she came we asked her for one box and she said 1 or 2? We said 1 bc we would share. So, she brought us 1 box. I did not realize it would be a tiny cube box. So feeling bad and not wanting to make her run around I went to the counter and explained that I was sorry and I had no clue the boxes were so small and needed another one. She then looked at me and said thats why I asked you if you needed 1 or 2. Again, her voice wasnt pleasant. She could have just told me our boxes are very small or brought us 2 anyways. Well, sorry to make the waitresses work at a full sit down restraunt. I suggest these ladies are kinder to their customers. My father and I were both in from another state for a funeral because his mother passed away and were trying to have a moment to talk at the beach and dinner. Did not appreciate the rudeness at this restraunt.
Rocharin Thai Bistro
600 CA-1 #108, Seal Beach, CA 90740, United States
The food here is top notch. No issues with the food. 4/5The service however is absolutely horrible.This restaurant closes at 10 pm. We called in at 9.15 pm informing them that we are on our way there and asked if we could dine in.The person who answered the call told us that we could come in as long as we place our order before 9.30 as the kitchen would close. He was courteous and we obliged. We informed him what we would like.We reached the restaurant at 9.31 pm. We were rudely seated by waitress who totally lost her mind when we merely walked past the table she was pointing at.While I was away at the restroom, she had the audacity to inform my wife This time I am giving you the food. Next time come in before 9.30 if you want to dine in despite us having called in.My wife who was shocked walked to the other waitress and informed her to pack our dinner to go. I think thats when the first waitress realized she screwed up and asked the others working there to do damage control. But it was too late.The other patrons who were seated next to us was applauded by the treatment and started munching down their food faster.If the owner of this establishment is reading this- how on earth can you employ such an obnoxious person ? This is just such a poor experience that it offsets the wonderful food you serve. Please fix this attitude. If she did not want us to dine in she couldve politely informed us to take out or dinner. There was no need to speak to us the way she did.Im utterly disappointed by the service. Its a real pity considering how good the food is.